About RFPOST
Learn about our journey, mission, and commitment to delivering exceptional logistics services worldwide
Who We Are
Founded in Singapore in 2002, RFPOST has grown from a small local courier service to a major international logistics provider. With our headquarters in Singapore and strategic branches in Japan, Indonesia, and Australia, we now serve over 120 countries worldwide.
Our mission is simple: to provide reliable, efficient, and cost-effective logistics solutions for businesses and individuals. Whether you need to ship a single letter or a full container of goods, we handle every aspect of the journey with care and professionalism.
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Global Network
Established branches in Singapore, Japan, Indonesia, Australia and partnerships across 120 countries
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Comprehensive Services
Express mail, air cargo, sea freight, warehousing, and specialized handling for all types of cargo
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Advanced Technology
Real-time tracking, online portal, mobile app, and automated documentation for seamless logistics
Years of Experience
Shipments Delivered
Countries Served
Square Meters Warehousing
Our Mission
To be the most trusted logistics partner globally, delivering excellence in every shipment and exceeding customer expectations.
Our Vision
To connect the world through seamless logistics, enabling businesses and individuals to reach new markets and opportunities.
Our Values
Reliability, Integrity, Innovation, and Customer-Centricity are the core values that drive everything we do at RFPOST.
Meet Our Leadership
Our experienced team is dedicated to providing the best logistics solutions for your business
Robert Tan
CEO & FounderWith over 24 years of experience in logistics, Robert founded RFPOST with a vision to create a truly customer-centric international shipping company.
Sarah Lim
COOSarah oversees our global operations and ensures that every shipment is handled with the highest standards of efficiency and care.
David Park
CFODavid manages our financial operations and ensures that we maintain competitive pricing while delivering exceptional service quality.
Our Worldwide Presence
Strategically located branches and partnerships across the globe
Singapore HQ
Our headquarters and main operations center, serving as the hub for our global logistics network.
Learn MoreJapan Branch
Serving the Japanese market with expertise in customs clearance and local distribution networks.
Learn MoreIndonesia Branch
Strategically positioned to serve the growing Indonesian market and Southeast Asia region.
Learn MoreAustralia Branch
Serving Australia and New Zealand with comprehensive shipping and warehousing solutions.
Learn More
John Chen
CEO, TechCorp Singapore
RFPOST has been our trusted logistics partner for over 10 years. Their reliability and attention to detail have helped our business grow globally. Highly recommend!
Sarah Williams
Gallery Owner, Sydney
We ship valuable artwork internationally and RFPOST's specialized handling gives us complete peace of mind. Their personal attention to each piece is outstanding.
Michael Tan
E-commerce Director, Jakarta
The warehousing solutions in Indonesia have been a game-changer for our business. The 24/7 monitoring and inventory management save us so much time.
Emily Johnson
Personal Customer
I used RFPOST to ship personal items from Singapore to Australia. The process was smooth, the tracking was excellent, and everything arrived in perfect condition.
Takashi Yamamoto
Manufacturing Manager, Tokyo
RFPOST's Japan branch provides exceptional service for our exports. The customs clearance expertise and local knowledge have been invaluable to our operations.
FAQ
Find answers to common questions about our logistics services
How do I track my shipment?
You can track your shipment through our online portal or mobile app using your tracking number. We also send email and SMS notifications at every milestone - pickup, customs clearance, and delivery.
What countries do you ship to?
RFPOST ships to over 120 countries worldwide. Our main routes include Asia, Australia, North America, Europe, and the Middle East. For specific destinations, please contact our customer service.
Yes, we offer comprehensive insurance coverage for all shipments. For high-value items like antiques and artwork, we provide specialized insurance with higher coverage limits. Our team can advise you on the best insurance options for your cargo.
Is insurance included for my shipment?
Do you handle customs clearance?
Absolutely. RFPOST handles all customs documentation and clearance processes for international shipments. Our experts are familiar with customs regulations in all destination countries to ensure smooth clearance.
What are your warehouse locations?
RFPOST operates warehouses in Singapore (HQ), Los Angeles (US), Jakarta (Indonesia), and Sydney (Australia). We can also arrange storage in other locations through our partner network.